Privacy Policy

Last updated: January 1, 2024

1. Information We Collect

Airefresh ("we," "our," or "us") collects information you provide directly to us, such as when you:

• Request HVAC services or estimates
• Contact us through our website, phone, or email
• Schedule appointments or service calls
• Subscribe to our newsletter or promotional communications
• Provide feedback or reviews about our services

Personal Information

The types of personal information we may collect include:

• Name and contact information (address, phone number, email)
• Property information and service history
• Payment information and billing details
• Communication preferences
• Service requests and appointment details

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our HVAC services
• Process service requests and schedule appointments
• Communicate with you about our services, including service reminders
• Process payments and maintain billing records
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends and usage patterns
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processing companies
• Scheduling and appointment management systems
• Email and communication service providers
• Website hosting and maintenance providers

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Portability: Request a copy of your data in a portable format

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: